FAQs
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Shopping Questions
Unfortunately, orders cannot be cancelled or modified once they have been placed and payment has been processed. Please double-check your order details before completing checkout.
Currently, we only ship within United States. We hope to expand our shipping options in the future.
To ensure freshness and quality, our chocolates are carefully packaged in insulated boxes with ice packs (if necessary) during warmer months. We take great care to ensure your chocolates arrive in perfect condition.
If you have any questions or concerns, please don’t hesitate to contact us at our email or phone number. Our customer service team is ready to assist you.
Ordering from us is easy! Simply browse our selection of artisan chocolates, add your desired items to the cart, and proceed to checkout. Follow the prompts to complete your purchase securely.
We accept major credit/debit cards and PayPal for online orders. All payments are processed securely to ensure your information is protected.
We strive to ship orders promptly to maintain freshness. Orders typically ship within 3-4 business days. You’ll receive a confirmation email with tracking information once your order has shipped.
Due to the perishable nature of our artisan chocolates, we do not accept returns or offer refunds once your order has been confirmed and payment has been processed. Please review your order carefully before completing your purchase.